The full text of this manual is available electronically to all George Eliot staff and students. ‘It provides up to date, evidence based clinical skills procedures related to essential aspects of a person’s care. The procedures are based on the latest research finding and advice from clinical experts, to enable students and qualified nurses to provide the best possible care’. The text can be accessed from www.rmmonline.co.uk with no password required from a George Eliot hospital computer or if off site (or via a mobile device) requiring an NHS Athens password. If you need any assistance using the manual on line then please contact the William Harvey Library.